Notifications do not appear
Open system Settings, find Slow Ink, and confirm Notifications are allowed. Inside Slow Ink, turn Daily Reminder off and on again. The reminder is scheduled on your device; it does not require a push account.
Change the app language
On iPhone, open Settings → Apps → Slow Ink → Language. On Android, open system App languages and choose Slow Ink. Traditional Chinese and English are currently supported.
Restore membership
Use Restore Purchases from the membership screen while signed into the Apple or Google account used for purchase. Store synchronization can take a short time.
Delete installation data
Email us from any address and include the installation identifier shown in the app’s future About/Diagnostics screen. Until that screen ships, contact us and we will guide you through the available method.
When contacting us
Please include your platform, operating-system version, app version, selected language, and a short description. Do not send passwords, payment-card numbers or private documents.
收不到每日通知
請開啟系統「設定」，找到 Slow Ink 並確認已允許通知；再回到 App 將每日提醒關閉後重新開啟。提醒在裝置本機排程，不需要推播帳號。
切換 App 語言
iPhone：設定 → App → Slow Ink → 語言。Android：開啟系統的「應用程式語言」並選擇 Slow Ink。目前支援繁體中文與英文。
恢復會員
請登入原購買所用的 Apple 或 Google 帳戶，再於會員頁選擇「恢復購買」。商店同步可能需要短暫時間。
刪除安裝資料
請寄信聯絡我們，並附上未來「關於／診斷」頁顯示的安裝識別碼。在該頁上線前，可先來信，我們會說明當前可用方式。
聯絡我們時
請提供平台、作業系統版本、App 版本、所選語言與簡短問題描述。請勿寄送密碼、完整付款卡號或私人文件。